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BreathePureAir Air Purifiers - Frequently Asked Questions

Have Questions?

We have separated the frequently asked questions into 4 different categories to make it easier for you to find the information you need:

  1. Most Common FAQs

  2. Technology FAQs

  3. Indoor Air Quality FAQs

  4. Health Related FAQs

  5. Customer Service FAQs

 

 

Most Common FAQs:

Q:  What different kinds of air purifiers does BreathePureAir offer?
A:  BreathePureAir tests, rates or reviews all the top selling air purifiers in the industry. We carry all the different air purifying technologies including HEPA filters, ionizers, electrostatic media and precipitators and ozone generators.  We also only distribute the top rated and performing air purifying manufacturers including; AustinAir, IQair, BlueAir, AllerAir, Air Quality Engineering, Neoteric, Trion Inc, CWR, Air-O-Swiss, Hamilton Beach, Air Free and Friedrich.

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Q:  How do I figure out what model is best for me?
A:  There are 3 ways you can choose which is the best air purifier for your needs. You can shop by manufacturer, application or by category.  Shopping by manufacturer is self explanatory in that all you have to do is choose the manufacturer to peruse their catalog of air purifiers.  Shopping by application will allow you to choose the most effective air purifier to address a specific need; i.e. if you are concerned about asthma, BPA will give you the best recommendation for this asthma "application".  And finally, you can shop by a more general category; such as a room, whole house, UV duct and so on air purifier. If you ultimately are not sure which air purification system is the best for your particular situation you can always call one of our air purification specialists toll FREE at 1-877-688-2703.

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Q:  Is it safe to purchase through this website?
A:  Security and Privacy are our top concerns. We use the best, 128-bit SSL, encryption technology available to ensure the security of your online purchase. If you prefer, you can submit orders by phone, mail, or fax. A printable order form is available for orders by mail and fax. See our Security Policy for more information.

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Q:  What shipping costs will I have to pay if I purchase a product at this website?
A:  95% of products sold by BreathePuerAir are shipped FREE of charge throughout the continental United States. We do have some products, usually the larger commercial or industrial air purifiers that may incur a shipping charge. If there is a shipping charge it will be clearly marked at the time you check out.

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Q:  What kind of warranty do these air purifiers come with?
A:  The manufacturer's warranty varies from manufacturer to manufacturer.  They range from one to ten years.  Each manufacturer's warranty is clearly marked on each individual product page.

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Technology FAQs:

Q:  What is meant by a "media filter"?
A:  Most of the time cotton or synthetic woven fibers (also known as media fibers), work by the process of trapping airborne particles. The fibers of these filters trap particles from
the air that is sucked through the air purifier by the whirling fan. Usually, the higher the efficiency of the fibers (media), the harder it is to draw the air through the filter.
The tighter and closer the media fibers are woven together, the smaller the spaces between the media fibers and the smaller the particle is able to be caught. Media filters become
less effective over time as particles clog the spaces between the fibers. As a result the air purifier's airflow resistance also increases, which then decreases the amount of air
being purified. Media air filters must be changed regularly to maintain their ability to effectively clean the air.

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Q:  What is a HEPA filter?
A:  High-Efficiency Particulate Air filters (HEPA) are a type of media filter that is very tightly woven. This unique filter was initially developed during World War II to prevent
discharge of airborne radioactive particles from the exhaust of nuclear reactors. HEPA filters have since become the Gold standard technology in purifying the air in industrial,
medical, and military settings. HEPA filters are now the most popular choice for portable residential air cleaners. HEPA devices have a minimum particle removal efficiency of
99.97% for all particles of 0.3 micron diameter. This rating is determined using a smoke test challenge that consists of particles of 0.3 micron average diameter.

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Q:  What is electrostatic media?
A:  Electrostatic media is media fibers that can be statically charged. This special type of media fiber is frequently made of plastic fibers, these strands produce a static charge as
friction is generated by air passing over and through the fibers. The airborne particles are caught by the media fibers that trap and magnetically or statically attract the
particles to the filter media. Electrostatic media is usually loosely woven giving less resistance to the air flow but is still effective at trapping the smallest of particles.
Electrostatic media filters must be changed or cleaned regularly to maintain their ability to clean and purify the air.

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Q:  What is an Ion Generator?
A:  Ion generators do not use filters, but function on the theory of electrostatic attraction. The ion air puifier produces negative ions from a needle-like point usually located near
the top of the air purifier. The negative ions are then carried by the indoor air currents, magnetically attaching themselves to airborne particles. The particles then receive the
negative ion's negative charge and is attracted to positively charged items such as any surface. Walls and furnishings are positively charged, so the airborne particles are
attached to these surfaces. Most ion generators can produce a "black-wall" effect whereby surface areas can get dirty as a result of the clinging particles.

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Q:  What is an Ozone generator?
A:  An ozone generator does not use any filters. These air purifiers operate by introducing the highly reactive molecule, Ozone (O3) into the air. The extra oxygen atom of the 03
molecule breaks up air borne pollutants just like the way bleaching agents are spread through the water when added to the wash water. There is a lot of controversy surrounding
the use of these ozone air purifiers. Ozone is considered a hazardous workplace chemical by O.S.H.A. (U.S. Occupational Safety and Health Administration), and is also considered
an air pollutant that requires regulation by the E.P.A. (Environmental Protection Agency. Ozone may also be particularly harmful to people with asthma. It is our experience that
ozone air purifiers do have their place as long as they emit small amounts of ozone with no irritating by-products such as nitric oxide.

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Q:  What is an electrostatic precipitator?
A:  Electrostatic Precipitators, also known as electronic air cleaners, operate on electrostatic attraction to a collecting section called a filter cell. This electrostatic filter
cell provides a charge to the airborne particle that is brought through the filter cell by ionizing wires that are located in the front portion of the cell. The collecting plates
are negatively charged oppositely the positively charged airborne particle sticks to the collecting surfaces. Electrostatic filters work very well with the smallest of particles.
Electrostatic air cleaners become less efficient at purifying the air as the collecting cell becomes dirty. The electronic collecting cell must be cleaned regularly to maintain
maximum efficiency.

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Q:  What is the best way to tell if an air purifier is really improving my Indoor Air Quality?
A:  The Gold standard for scientifically and objectively measuring the efficiency of an air purifier to reduce the amount of airborne particles is to measure the pollution level of your indoor air with a laser particle counter (LPC). The laser particle counter is an instrument that measures airborne particles floating around in the air by shining a laser through the air. Particles then block the laser and prevent it from being detected by the special detectors whereby a number is then calculated by the LPC to indicate the level of airborne contaminants.

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Indoor Air Quality FAQs

Q:  What is Indoor Air Quality (IAQ) and is it really a problem?
A:  The Environmental Protection Agency (EPA) has declared Indoor Air Quality (IAQ) the nation's worst environmental health problem, even worse than outdoor air pollution. A significant increase in asthma and hay fever corresponds to an increased level of allergens and irritants in our homes and offices as a result of poor Indoor Air Quality (IAQ).

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Q:  What does the Environmental Protection Agency say about Indoor Air Quality?
A:  "the air within homes can be more polluted than outdoor air in even the largest cities... the risks to health may be greater due to exposure to air pollution indoors rather than outdoors." EPA Document #402-K-93-007, April 1995.

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Q:  Does my home or office have an Indoor Air Quality (IAQ) problem?
A:  Given the sheer number of potential sources that contribute to poor Indoor Air Quality (IAQ), it is very likely that you have a moderate IAQ problem and not even notice it. Surprisingly, homes or offices built in the last 20 years, are more likely to have a severe IAQ problem. In an effort to increase energy efficiency in our houses and buildings, engineers and builders have sealed the "leaks" that allowed the constant mixing of cleaner outdoor air with our indoor air.

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Q:  What common contaminants contribute to poor Indoor Air Quality (IAQ)?
A:  Household cleansers, laundry detergents, air fresheners, aerosols, insecticides, insects, pet hair, dander, contents from litter boxes, cigarette smoke, food, dust (dust mites), people (dead skin, hair, perfume, etc.), carpet, construction materials, just to name a few.

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Health Related FAQs:

Q:  What is the best air purifier to use for someone who has asthma and will an air purifier cure my asthma?
A:  The best air purifier we have found, hands down, that reduces the most symptoms people experience with asthma is the IQair HealthPro or the IQair HealthProPlus.  BPA would like to stress that none of our products, including any air purifier is used to diagnose, treat, prevent or cure any disease. To say it does would be irresponsible and, to be quite frank would get us in a world of trouble because it is illegal to say such a statement.  With that understanding, there are air purifiers that are under going independent, double blind placebo controlled medical studies with various health conditions such as asthma... and the results are very positive.  IQair is leading the way in this medical research with superior results.

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Q:  What is the best air purifier to use for someone who has allergies and will an air purifier cure my allergies?
A:  Once again, The best air purifier we have found that reduces the most symptoms people experience who have allergies is the IQair HealthPro or the IQair HealthProPlus.  BPA would like to stress that none of our products, including any air purifier is used to diagnose, treat, prevent or cure any disease. To say it does would be irresponsible and, to be quite frank would get us in a world of trouble because it is illegal to say such a statement.  With that understanding, there are air purifiers that are under going independent, double blind placebo controlled medical studies with various health conditions such as asthma... and the results are very positive.  IQair is leading the way in this medical research with superior results.

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Q:  I don't have any health problems that I know of, would it still be beneficial for me to clean my air using an air purifier?
A:  A team of Southern California researchers have discovered that microscopic airborne particles can disrupt the inner mechanics of cells, offering a possible explanation of how air pollutants can harm the human body.

The new study, led by scientists at UCLA and USC, links the tiniest particles found in dust and smoke to injuries. The particles are so small -- about 1,000 could fit inside the period at the end of this sentence -- that they easily bypass the body's defense mechanisms.

The findings also are the first to show that very tiny particles travel beyond the lungs and bloodstream to penetrate deep inside cells. The pollutant accumulates within a critical component that powers the cell and maintains its function. Damage to that cellular component is known to lead to an assortment of diseases.  It is our opinion based upon scientific fact that improving your indoor air quality, no matter what your state of health through the use of a high quality air purifier is a wise and sound decisions.

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Customer Service FAQs:

Q:  I still have questions that are not answered here... how can I get some more help?
A:  If you can't find what your looking for or would just rather talk with a live person, give us a call toll free at 1-877-688-2703 or contact us through our online form, we'll be glad to help. Our customer support people are not sales agents, they are here to answer questions and not to try and close a sale.

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Q:  How does the 90 day money back guarantee work?
A:  This is pretty simple, the 90 days starts from the time that you place your order with BreathePureAir. When you purchase from BreathePureAir you can take your time and experiment with placing the unit in different locations, see how it performs in real life, with real contaminants, in your own environment.

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Q:  Is it safe to purchase through this website?
A:  Security and Privacy are our top concerns. We use the best, 128-bit SSL, encryption technology available to ensure the security of your online purchase. If you prefer, you can submit orders by phone, mail, or fax. A printable order form is available for orders by mail and fax. See our Security Policy for more information.

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Q:  What is your privacy policy? Will you release any of my information to others if I buy from you?
A:  Your information is used solely by BreathePureAir and its sales associates for the sole purposes of shipping your order and contacting you to confirm your satisfaction with our products. All information you give to us is considered PRIVATE by us, and will not be released. See our Privacy Policy and our guarantee for more information.

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Q:  Is there any cost to me if I decide to return a BreathePureAir product during the 90-day risk-free period?
Please see BreathePureAir's Return Policy for full details.

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Q:  If I buy something or email you, will you sell my name and email address?
A:  BreathePureAir does not lend, sell, rent any name, contact information or email address that is generated through our website.

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2001 - 2006 - BPA Air Quality Solutions LLC
(DBA BreathePureAir.com) is for educational and research intentions only and is not intended as an alternative for medical treatment or advice. Use of this website, the 90 day return policy, and free shipping is subject to our published privacy policy, terms of service, and return policy.