We only sell quality
products from reputable manufacturers, All of our products are
backed by extensive warrantees by some of the most respected
manufacturers in the air purification industry! Our guarantees
exceed any other website, store or catalog outlet.
In addition to an industry leading 90 day money-back guarantee for
residential air cleaners, only BreathePureAir offers you the
following:
How can
we do this???
We only sell quality
products from reputable manufacturers, All of our products are backed
by extensive warrantees by some of the most respected manufacturers in
the air purification industry!
Competitors that offer 30
day guarantees are just giving you what the manufacturer offers, you
return the units to the factory based on the the conditions and
return guidelines of each manufacturer. What does that say about the
merchant? Do they believe in their products enough to stand behind
them, themselves?
We handle our own returns and have confidence that almost every single
customer that purchases from us is not only getting a great deal, but
a great product. If you don't agree, we will refund you directly from
our pocket!
We allow you more time to
accurately evaluate the benefits of your home air cleaner if we give you the
extra 60 days. An air purifier is not something you plug in and
it instantly cleans your house, it may take days, or even weeks in
some cases to achieve significantly noticeable results. We understand
people have busy lives and don't want to feel the pressure of a short
guarantee. So to take some of the pressure off... only we extend a
money-back-guarantee to 90 days on all residential air purifiers!
We have confidence in
our products and continue to support them after the sale.
Experience the BreathePureAir difference for yourself. You deserve
the best!
WARRANTY
We offer the standard manufacturers warrantee against manufacture
defects and operation. We have chosen our product line very
carefully and have made sure that all our product are not only the
very best, but that they are built to last and are relatively maintenance free. When you receive your
home air purifier and for any reason
you do not want to keep it, within 90 days of the date of purchase
contact us and to get an RMA # (return merchandise authorization
number) and then just ship it back for a refund. When placing your
order, you will receive a printable receipt that has our telephone
number, corporate address and email address in the event that you
need to contact us for any reason.
RETURNS
You need to contact us to receive an RMA # (Return of Merchandise
Authorization Number). To avoid Spam spiders, we do not list our
correctly spelled email address on the website. If you would like to
email us for an RMA # you can do so by emailing us at -
returns at breathepureair.com (remove spaces and use @ symbol in
place of "at"). NO RETURNS WILL
BE ACCEPTED WITHOUT AN RMA #. Please see our
return policy for specific details.
If you have received a package that has been damaged in shipment,
please contact the shipping company immediately and alert them.
Contact us and we will be happy to assist by providing the carrier
with the proper documentation to help resolve the issue quickly.
SHIPPING DATE
All products purchased through BreathePureAir typically ship within
1-3 days of receiving your order (except for products paid for by
check, P.O. and large commercial, industrial and contracted products).
Orders are shipped via UPS, FedEx, U.S. Mail or by independent
freight carriers. We will email you tracking
information the day your order has been shipped. Please see each
individual product page for the estimated time of delivery.
SHIPPING CHARGES
95% of our products ship Free of charge anywhere in the Continental
U.S. via UPS Ground. If you are ordering from outside of the U.S. you
will be emailed the actual shipping charges for your approval before
your credit card is charged for that shipping charge. Please see
each individual product page to see if that specific item receives
Free shipping, our online ordering system does not calculate
shipping charges, we will contact you with shipping charges to
confirm your order if shipping charges apply.
ONLINE ORDERING AND SECURITY
Orders are manually processed, we go over each order to make sure
that the information is correct, in some cases we may contact you to
confirm shipping information, or product/color/size selection.
All
online ordering takes place on our own dedicated secure servers using
the latest in high security encryption as well as our own proprietary
encryption software. We do not store any credit
card numbers! Our system works by establishing a secure connection
to the merchant backbone, it's as safe or safer than using an ATM
machine. We are dedicated to the privacy and safety all data. We do not share
contact information with
any other affiliates, nor do we sell or rent any contact or
demographic information about our customers.
Our privacy and security measures far exceed recommended levels to
ensure safe, trouble free online ordering.
CUSTOMER SUPPORT
We pride our selves on offering you the best customer support. There
are always 3 ways to get in touch with us, and we always respond
within 24 hours, usually within an hour, 7 days a week. You can
contact us any one of 3 ways:
#1 - Online Contact Form - Use this form
to contact us and receive a personal response within hours, 7 days a
week. We have carefully trained staff to answer your questions at
almost all times.
#2 - Telephone Support - You may either call us, or contact us with
your telephone number, and we will call you back. We will gladly
help you, answer your questions or talk with you on the phone about
your air quality needs Monday through Friday 10am to 6 pm. 1-877-688-2703.
#3 - Email Support - We prefer that you use one of our forms, as
they are directed to a the appropriate available staff member who
can answer your request right away. For this reason, and to avoid
Spam spiders, we do not list our email address on the website. If
you would like to email the main address, you can do so by emailing
us - info at breathepureair.com (remove spaces and use @ symbol in
place of "at")
SALES TAX
Sales tax is added to orders shipped to South Carolina.
PRIVACY AND SPAM
We protect your privacy! We NEVER sell or rent our customer list. We may occasionally send you email about special limited time
offers, or we may contact you to confirm an order. We do not use email marketing to promote our products or to promote
our website. We simply do not send Spam! We concentrate our efforts on supplying
the best air purifiers and related products on the market offering
you the lowest priced products with the most added value.
Review our Privacy Policy.
Special Offers
We occasionally offer free bonus items, various guarantees and special offers to promote
the sale of our air purifiers and related products. These free bonus
items, various guarantees and special offers may be
valid for a limited time, or in limited quantity, and may be
modified, changed or discontinued at any time. We may make changes
to free bonus items, various guarantees and special offers without notice. We do not offer warranty or
guarantees on any free gifts, bonuses, products we offer that are
also sold by amazon or raffle items.
"We Guarantee Satisfaction!"
